With the right care, your GORAL shoes and boots can last a lifetime. If your footwear needs a refresh, our REBUILD+ service allows our skilled craftsmen to reshape and re-sole your shoes, restoring them to their best. Thanks to GORAL’s unique Blake Stitch construction, our craftsmen can carefully remove the insole and unstitch the outsole from the upper.

During the REBUILD+ service:

• You choose a new outsole (Black, White, or Gum)
• The leather insole is replaced
• Fresh cotton laces are added
• Your footwear is then shipped back directly from our workshop

How to send your footwear:

1. Purchase the REBUILD+ service
2. Download the REBUILD+ confirmation form and include it with your footwear
3. Arrange delivery to The GORAL Workshop. We recommend a tracked and insured delivery option

Shipping address:
GORAL Ltd
35 Spital Hill
Sheffield, United Kingdom
S4 7LD

Important information:

• Repairs typically take 25–30 working days (excluding workshop holidays).
• The service is completed entirely by hand to ensure your footwear is not damaged.
• Not all footwear may be suitable for REBUILD+. If, upon inspection, your shoes cannot be restored, we will return them in their original condition and refund your payment.
• The service is only available for GORAL footwear that has not been repaired or modified by a third party.
• The following products are not eligible for REBUILD+:
• The Huntsman
• The Roebuck
• Any items from the RESERVE collection
• Cheaney x GORAL trainers (except Chromexcel Mellor II and Peregrine by GORAL Mellor)
• If you are unsure whether your trainers are eligible, please contact us before sending, as you will be liable for return shipping if they cannot be serviced.

Once the service is complete, your restored footwear will be shipped back and you will receive a tracking number.